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TET respects user privacy and is committed to protecting personal data in accordance with Regulation (EU) 2016/679 on data protection (GDPR) and applicable national legislation.

This policy describes how we collect, use, store, and protect your personal data when you use the TET platform.

1. What data we collect

1.1. User-provided data

• Account data: first name, last name, email address, phone number, password (encrypted).
• Listing data: property address, description, photographs, price, area, technical features, and any other information voluntarily included in the listing.
• Agency data: company name, registration number, office address, contact details, logo, description, agent information.
• Correspondence: messages sent through the platform's messaging system or via the contact form.

1.2. Automatically collected data

• Browsing data: IP address, browser type, operating system, pages visited, visit duration, traffic source.
• Device data: device type, screen resolution, set language.
• Cookies and similar technologies: as detailed in the Cookie Policy.
• Location data: approximate location based on IP address, used to display relevant results.

2. How we use your data

We process your personal data for the following purposes:

2.1. Service provision

• creating and managing user accounts;
• publishing and managing real estate listings;
• facilitating communication between users;
• processing payments for promotion services.

2.2. Communication

• account and listing notifications;
• responses to your requests and inquiries;
• alerts about new properties matching your saved criteria.

2.3. Analysis and improvement

• analyzing platform usage to improve functionality;
• generating aggregated and anonymized statistics;
• identifying and resolving technical issues.

2.4. Marketing

• commercial communications about TET services (with your prior consent);
• personalizing content and recommendations.

You can unsubscribe from marketing communications at any time by using the unsubscribe link in the email or through your account settings.

3. Legal basis for processing

We process your data based on the following legal grounds:

• Contract performance — to provide the services you request (account, listings, messaging).
• Consent — for marketing communications and non-essential cookies.
• Legitimate interest — for platform security, fraud prevention, and service improvement.
• Legal obligation — to comply with applicable legal requirements.

4. Data sharing

We do not sell your personal data to third parties. We may share data in the following circumstances:

• Real estate agencies: contact information included in listings or transmitted through the messaging system is visible to the respective recipients.
• Service providers: we collaborate with hosting providers, payment processors, web analytics, and email services, which process data on our behalf under data processing agreements.
• Public authorities: we may disclose personal data when required by law or at the request of competent authorities.
• Rights protection: we may disclose data when necessary to protect the rights, property, or safety of TET, users, or the public.

5. Your rights

Under GDPR, you have the following rights:

• Right of access — you can request confirmation that your data is being processed and obtain a copy of it.
• Right to rectification — you can request correction of inaccurate data or completion of incomplete data.
• Right to erasure — you can request deletion of your data, subject to legal retention obligations.
• Right to restrict processing — you can request limitation of processing under certain conditions.
• Right to data portability — you can request to receive your data in a structured, commonly used, and machine-readable format.
• Right to object — you can object to processing based on legitimate interest or direct marketing purposes.
• Right not to be subject to automated decision-making — you have the right not to be subject to a decision based solely on automated processing.

To exercise these rights, you can contact us through the contact form available on the website. We will respond to your request within 30 days.

You also have the right to file a complaint with the National Supervisory Authority for Personal Data Processing (ANSPDCP) — www.dataprotection.ro.

6. Cookies

The platform uses cookies and similar technologies. For detailed information about the types of cookies used and how to manage them, please see our Cookie Policy.

7. Data security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, destruction, or alteration, including:

• encryption of connections using SSL/TLS protocol;
• storage of passwords in encrypted format (hash);
• access control to the database and internal systems;
• regular data backups;
• monitoring of access and suspicious activities.

8. Data retention

We retain your personal data as long as necessary for the purposes for which it was collected:

• Account data: for the duration of account existence and 30 days after deletion (for recovery purposes).
• Listings: for the duration of publication and up to 12 months after expiration (for statistical purposes).
• Payment data: in accordance with tax and accounting obligations (minimum 10 years).
• Browsing data: maximum 26 months.
• Correspondence: for the duration of account existence.

9. International data transfers

Your data is stored and processed on servers located in the European Union. Should data transfer outside the EU become necessary (for example, through the use of third-party service providers), we ensure that appropriate safeguards are in place under GDPR (standard contractual clauses, adequacy decisions from the European Commission).

10. Changes to the privacy policy

We reserve the right to update this policy. Changes will be published on this page with the date of the latest update indicated. For significant changes, we will notify users via email or through a platform notification.

11. Contact — Data Protection Officer

For any questions regarding the processing of your personal data or to exercise the rights described above, you can contact us through the contact form available on the website.

We will make every effort to respond to your requests as soon as possible, but no later than 30 calendar days from receipt of the request.